Privacy Policy

1. Introduction

Welcome to Harit Textile ("we," "our," or "us"). We operate the website haritextile.store and provide textile loom machines, woven fabrics, and related industrial equipment and services from our premises in Sayan, Surat, Gujarat, India.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our mobile web app, submit an order, send a query, or otherwise interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

When you place an order or send a query through our website, we may collect:

• Full name
• Phone number
• Email address
• Company or mill name
• Product or machine selected
• Order quantity
• Delivery city and address
• Additional notes or messages
• Subject of inquiry (for queries)

2.2 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• Device type and browser information
• IP address (as logged by our hosting provider)
• Pages visited and time spent on the site
• Referring website or source
• Mobile app installation and usage data (if you install our PWA)

2.3 Local Storage

Our website may temporarily store form submission data in your browser's local storage to improve your experience and maintain records of your inquiries. This data remains on your device unless cleared by you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and respond to your orders and inquiries
• To contact you regarding product availability, pricing, and delivery
• To provide customer support and after-sales service
• To arrange machine installation, demonstration, or dispatch
• To send quotations for fabrics and loom machines
• To improve our website, products, and services
• To comply with applicable legal and regulatory requirements

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

• Service providers: With trusted partners who assist in website hosting, delivery logistics, or communication services, solely to perform services on our behalf
• Legal requirements: When required by law, court order, or government authority in India
• Business protection: To protect the rights, property, or safety of Harit Textile, our customers, or others

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Order and query submissions made through our website are processed through our internal systems. We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

6. Cookies & Similar Technologies

Our website may use essential cookies and similar technologies to ensure proper functionality, remember your preferences, and support our Progressive Web App (PWA) features such as offline access and faster loading.

We do not use cookies for third-party advertising or behavioral tracking. You can control cookie settings through your browser preferences.

7. Mobile Web App (PWA)

If you install the Harit Textile app on your mobile device, the app may cache website content locally on your device for offline access. This cached data includes pages, images, and styles — not your personal form submissions, which are stored separately as described above.

You can uninstall the app at any time by removing it from your device's home screen, which will delete locally cached app data.

8. Your Rights

Under applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal obligations
• Withdraw consent for data processing where applicable
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, such as Google Maps for directions to our showroom. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are intended for businesses and adults in the textile industry. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: